Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Bangor | GPhC Registration No. 9012511 | Last updated: July 2026

Pharmacy Weight Loss Bangor is a GPhC registered online pharmacy weight loss clinic serving patients in Bangor, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains what data we collect, how we use it, and your rights.

1. Data We Collect

When you use our services, we may collect the following categories of personal information:

Identity data: Full name, date of birth, and gender
Contact data: Email address, phone number, and delivery address
Health data: Medical history, current medications, weight, BMI, and other information provided during your consultation
Payment data: Billing information processed securely through our payment provider
Technical data: IP address, browser type, and website usage information collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

2. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatment through our pharmacist consultation process
To dispense and deliver your approved medication, typically within 1 working day of pharmacist approval
To maintain accurate and legally required pharmacy records
To communicate with you regarding your treatment, orders, and any clinical queries
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To improve our services and ensure patient safety

Our lawful bases for processing include the performance of a contract, compliance with a legal obligation, and the provision of healthcare services (for special category health data).

3. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies: Required for the website to function correctly, including secure login and checkout processes
Analytics cookies: Used to understand website traffic and usage patterns, helping us improve our services
Preference cookies: Allow the website to remember your settings and preferences

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

4. Third-Party Sharing

We do not sell your personal data to any third party. We may share your information only where necessary and with the following parties:

Delivery providers: To fulfil your medication order to your specified address
Payment processors: To securely handle your payment transactions
Healthcare professionals: Where clinically necessary, such as communicating with your GP with your consent
Regulatory bodies: Such as the GPhC or NHS, where we are legally required to share information
IT and platform providers: Who support the operation of our website and pharmacy management systems, under strict data processing agreements

All third parties we work with are required to handle your data securely and in line with UK GDPR requirements.

5. Data Retention

We retain patient records for a minimum of eight years in line with NHS and GPhC guidance, or longer where required by law. Payment and technical data is retained only for as long as necessary for the purpose it was collected.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored securely and access is restricted to authorised personnel only.

7. Contact Us

If you have any questions about this privacy policy, wish to access your personal data, request a correction, or raise a data-related concern, please contact us directly. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Bangor

Email: info@pharmacyweightloss.co.uk

Phone: (+44) 116 4646009

If you are not satisfied with our response, you have the right to raise your concern with the relevant data protection authority.